FAQ – Prosper Local

Question 1

What is Prosper Local?

Accepted Answer

Prosper Local is a community marketplace and local delivery network connecting neighbors with fresh food, locally made goods, and Black-owned farms and businesses. We believe every community deserves access to fresh, affordable, locally grown food — and that local sellers deserve a platform built for them.

Question 2

Who can shop on Prosper Local?

Accepted Answer

Anyone in our service area can shop on Prosper Local. Browse fresh produce, handmade goods, and local products from farmers, makers, and small businesses in your community. No membership required to shop.

Question 3

How is Prosper Local different from other marketplaces?

Accepted Answer

Prosper Local is rooted in community equity. We prioritize Black-owned and minority-owned farms and businesses, offer Prosper Fresh Access for income-qualified households, and reinvest in local food infrastructure. We're not just a marketplace — we're a movement.

Question 4

What areas do you currently serve?

Accepted Answer

We are currently expanding our service area. Use the zip code search on our Farm Directory to find farms and sellers near you. If we're not in your area yet, sign up to be notified when we launch near you.

Question 5

Who can sell on Prosper Local?

Accepted Answer

We welcome farmers, gardeners, food producers, and makers of all kinds — especially Black-owned and minority-owned businesses. Whether you grow vegetables, raise chickens, make jams, or craft handmade goods, there's a place for you on Prosper Local.

Question 6

How do I apply to become a seller?

Accepted Answer

Visit our Sell With Prosper page and complete the seller application. You'll tell us about your business, what you sell, and how you'd like to participate. Our team reviews every application and will reach out within 3–5 business days.

Question 7

Is there a fee to sell on Prosper Local?

Accepted Answer

We keep our fees low to support small sellers. A small transaction fee applies to each sale to cover platform and payment processing costs. There are no monthly subscription fees to get started. Full fee details are provided during the seller onboarding process.

Question 8

How long does seller approval take?

Accepted Answer

Most applications are reviewed within 3–5 business days. Once approved, you'll receive an email with instructions to access your seller dashboard, where you can add products and manage your listings.

Question 9

What can I sell on Prosper Local?

Accepted Answer

You can sell fresh produce, eggs, honey, herbs, baked goods, jams and preserves, handmade crafts, candles, soaps, and other locally made products. All food items must comply with applicable cottage food or food safety laws in your state.

Question 10

How does local delivery work?

Accepted Answer

Our network of community drivers picks up orders directly from local sellers and delivers them to your door. Delivery windows and availability vary by area. You'll see estimated delivery times at checkout based on your zip code.

Question 11

Can I pick up my order instead of having it delivered?

Accepted Answer

Yes! Many of our sellers offer local pickup at their farm stand, market booth, or home location. Look for the pickup option on individual product listings or contact the seller directly through the platform.

Question 12

What if something is wrong with my order?

Accepted Answer

We stand behind every order on Prosper Local. If an item is missing, damaged, or not as described, contact us within 48 hours of delivery through our Contact page and we'll make it right.

Question 13

How do I become a delivery driver?

Accepted Answer

Visit our Drive With Prosper page to learn about driver requirements and apply. Drivers set their own schedules and delivery zones. You'll need a valid driver's license, reliable vehicle, and a smartphone to use our driver app.

Question 14

What is Prosper Fresh Access?

Accepted Answer

Prosper Fresh Access is our program for income-qualified households to access fresh, local food at reduced or no cost. We partner with community organizations, food banks, and local farms to ensure fresh food is available to everyone — regardless of income.

Question 15

How do I qualify for Prosper Fresh Access?

Accepted Answer

Eligibility is based on household income and participation in programs like SNAP, WIC, or other assistance programs. Visit our Prosper Fresh Access page to learn more and apply. No documentation is required to start — we operate on a trust-based model.

Question 16

How can my organization partner with Prosper Local?

Accepted Answer

We partner with churches, community centers, schools, restaurants, and nonprofits to expand access to fresh food and support local sellers. Visit our Partner With Prosper page to explore partnership opportunities and submit an interest form.

Question 17

How do I get my farm listed in the Farm Directory?

Accepted Answer

Visit our Community Farming page and click 'Apply to Become a Community Grower.' Our team will review your submission and add your farm to the directory. The directory is searchable by zip code so neighbors can find you easily.

Frequently Asked Questions

About the Marketplace

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